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Knowledge base
Streamlined Salon Wiki
Clients
10
How to add, edit and delete a client
How to access a clients previous visit history
How to add notes to a clients file
How to Select Whether Your Client Receives SMS Reminders/Marketing
How to Send SMS to a Client
View all 10
Appointments
5
How to Create a New Appointment
How to Delete an Appointment
How to Edit an Appointment
How to Create a Split Appointment
How to Checkout a Client with an Appointment
Services
2
How to add, edit and delete a service
How to Add Products/Services to a Sale in Checkout
Products
2
How to add, edit and delete a product
How to Add Products/Services to a Sale in Checkout
Gift Vouchers
3
How to Find the Remaining Amount of a Gift Voucher
How to Redeem a Gift Voucher
How to Add a Gift Voucher to a Sale
SMS & SMS Marketing
9
How to Recharge SMS Credits/View your Remaining Credits
How to View your Recharge History
How to Create/Send your SMS Appointment Reminder
How to Generate the SMS Reminder Report
How to Send an SMS to a Single Client
View all 9
Refund
1
How to process a refund
Reports
3
How to Generate End of Day Sales Report & all Other Reports
How to Generate Deleted Appointments Report
How to Export a Client List
Transactions
5
How to Edit a Previous Transaction
How to Delete a Sale/Transaction
How to Undelete a Transaction
How to Print a Receipt for a Past Transaction
How to Search for a Transaction From a Previous Day
Staff
4
How to Add a New Staff Member
How to Remove an Existing Staff Member
How to Add Staff Breaks
How to Edit the Staff Roster
Staff Rosters
1
How to Edit the Staff Roster
Admin
12
How to Update Your Salon Details
How to Update Your Salon Opening Hours
How to Change Your Accepted Payment Types
How to Setup Information on Your Receipts
How to Change the Card/Add a New Card for Direct Debit
View all 12
Walk-In Sale
1
How to Process a Walk-In Sale
Refunds
1
How to Process a Refund
Rebook Appointments
1
How to Rebook an Appointment
Checkout
5
How to Checkout a Client with an Appointment
How to Process a Walk-In Sale
How to Apply a Discount to a Transaction
How to Add Products/Services to a Sale in Checkout
How to Add a Gift Voucher to a Sale
Calendar
1
How to Change the Staff Calendar to a Different Date
End of Day Reconciliation
3
How to process End of Day (not connected to Intuit)
How to process End of Day (connected to Intuit)
How to Print off Cash Deposit Slip
QuickBooks Online Integration
3
Journal Services - how to Connect to Quickbooks Online
How to Access Journal Services (Quickbooks) - Setup Chart of Accounts
How to Disconnect from Quickbooks Online
Staff Mode/Manager Mode
1
How to Enter Manager/Staff Mode
Online Bookings
5
How to enable/disable Online Bookings
How to add Online Bookings to your salon website
How to edit your Confirmation/Unsuccessful SMS messages for Online Bookings
How your clients can request appointments online
How to Confirm/Cancel Online Booking Requests
Groups
4
How to Create and Checkout a Group
How to Delete a Group
How to Edit a Group
How to Re-print a Receipt from a Group Transaction
Staff Timesheets
3
How to use Staff Timesheets
How to Enable/Disable Staff Timesheets
How to Access the Timesheet Report
Account
1
How to Change My Password